Hi, I’m Susanna.
I’m a UX Researcher who believes people-centered research is the best way to create useful, equitable products and services. I design solutions that are sustainable for your business and help your users easily meet their goals.
Currently working on Snappable to expand digital equity for New Yorkers (at Blue Ridge Labs @ The Robin Hood Foundation). When I’m not there, you’ll find me consulting with InData.
Learn more about me here.
-
![]()
Information architecture for Invisible Strengths
Creating information architecture that helps people access the accommodations they need.
UX research • app design • freelance client
-
![]()
UX Research for Snappable
User research with NYC residents using government benefits to purchase groceries
UX research • service mapping • app design
-
![]()
Freelance client
Selected projects
Helping people access the accommodations they need
UX research • UX writing • freelance client
Invisible Strengths mobile app prototype
Designing a more inclusive job-searching experience
UX research • app design • freelance client
A design sprint with NYC residents navigating the affordable housing process
UX research • UX design • team project
Snappable web app
User research with NYC residents using government benefits to purchase groceries
UX research • app design